Policies & Service Guidelines
Please review the following policies before requesting a quote or booking a service. These guidelines help ensure a smooth, professional, and protected experience for both you and Sweep & Slay Cleaning Services.
Booking & Deposits
A non-refundable deposit of $50 is required to secure your cleaning appointment. This deposit goes toward your total service cost and confirms your scheduled time.
💰 Payments
Full payment is due upon completion of the cleaning service unless otherwise agreed upon. We accept Cash, Cash App, Apple Pay, and We take debit cards!
🚫 Cancellations & Rescheduling
We ask for at least 24 hours notice for cancellations or rescheduling. Deposits are non-refundable but may be transferred to a new appointment if rescheduled within a reasonable timeframe.
🏡 Preparing for Your Cleaning
To ensure the best results, we ask that you:
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Remove clutter from surfaces when possible
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Secure or store away personal and valuable items
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Provide access to the space at the scheduled time
🐾 Pets
For safety and efficiency, we ask that all pets be secured or placed in a safe area during the cleaning. While we love pets, their presence may interfere with the service.
💎 Valuables & Liability
Sweep & Slay Cleaning Services is not responsible for any lost, damaged, or missing items that were not properly secured prior to the cleaning. Clients are responsible for safeguarding valuables, including cash, jewelry, and important items.
We are also not responsible for pre-existing damage or wear and tear within the home or space.
🔁 Satisfaction & Refunds
Your satisfaction is important to us. If you are not satisfied with your service, please notify us within 24 hours so we can address the concern.
Due to the nature of cleaning services, refunds are not guaranteed. However, we will make every reasonable effort to correct any issues brought to our attention.